Privacy Policy

We collect certain information to provide a smooth, secure, and personalized experience for you. Here's what we collect and why:

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a. Personal Details

Collected when you register, order, or contact us.
We collect:

• Name – to identify you and personalize communication

• Email address – to send you confirmations, updates, and offers

• Phone number – for order updates or delivery coordination

• Delivery address – to deliver your products correctly

• Payment details – to complete your purchase securely

Why? Without this information, we cannot process orders, deliver products, or keep you informed.

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b. Usage & Technical Data

Automatically collected when you use our website or app.
We collect:

• IP address – to detect region and ensure secure access

• Device type and OS – to optimize app/website performance

• Browser type – to ensure compatibility and functionality

• Page views & clicks – to understand what users like or need

Why? This helps us improve user experience, fix bugs, and tailor the interface to your device.

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c. Location Data

Collected if you enable location access.
We may collect:

• Approximate or exact location

Why? To show local delivery options, nearby product availability, or personalized location-based offers.

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d. Cookies & Tracking Technologies

Used on our website and app.
We collect:

• Browsing behavior

• Preferences and saved data

        Why? To:

• Keep you logged in

• Save your cart or settings

• Understand usage patterns for better service

• Offer you relevant suggestions

You can control cookies through your browser settings.

We use the information collected to:

• Fulfill and manage your orders

• Provide customer service and support

• Communicate order updates and promotional offers

• Improve app and website performance

• Prevent fraud and ensure security

• Meet legal and regulatory obligations

We do not sell your personal information.

We only share your data with:

• Delivery partners – to get your order to you

• Payment processors – to handle transactions securely

• Analytics tools – to understand and improve user experience

• Government authorities – only when legally required

All third-party partners are required to protect your data

We retain your data as long as necessary to:

• Fulfill your orders and provide services

• Comply with legal or financial regulations

• Support account-related activity

You may request data deletion at any time.

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We use industry-standard measures to keep your data safe:

• Secure servers

• SSL encryption

• Access controls

However, no system is 100% secure, so we encourage you to protect your login credentials.

Our app or website may link to other websites. Their privacy practices are not covered by this policy. Please review their policies before interacting.

Our services are not intended for children under 13. We do not knowingly collect their data. If we learn that we have, we will promptly delete it.

You have the right to access, update, or request the deletion of your personal data at any time. You can also opt out of marketing communications with a single click. For any privacy-related queries or requests, you can reach us directly at:
📧 rasadhyaa@gmail.com | 📞 +91  9760350097

We are committed to maintaining your trust and protecting your privacy in every way.